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Banks have an obligation to report late payments as a black mark on your credit score.

How $44 and an ‘ambiguous’ email caused a credit score nightmare

It’s a timely reminder that if something is on your credit report that you think should not be there, say something and keep at it until the matter is resolved.

  • Victoria Devine

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The ASX is set for an uncertain start to the session.

ASX slips after Trump tariffs drama; banks and tech shares slide

The Australian sharemarket lost ground as investors digested the implications of the latest developments regarding US President Donald Trump’s trade war.

  • Staff reporter
NAB shares have soared on the back of its trading update.

ASX closes higher for third day straight as NAB jumps; Santos cuts jobs

The Australian sharemarket ended the day in the green as investors digested a raft of company results, with National Australia Bank jumping after a trading update. 

  • Staff reporter

How did Westpac let a $44 mortgage snafu become a PR disaster?

The customer made a small, understandable error, but the bank’s response was a tour de force of calamitous box-ticking and bureaucratic decision-making.

  • Elizabeth Knight
St George Bank. Many customers, before the takeover, liked it because it wasn’t one of the big four.

‘Unconscionable’: Westpac lashed by judge after dispute over $44.11

A Sydney woman who fell $44.11 short on her mortgage has successfully sued the bank to remove adverse credit information about her from a reporting agency.

  • Kishor Napier-Raman
Richard Nixon pressured his Federal Reserve chair to cut interest rates. It led to a recession and high inflation.

‘A moment of sheer nihilism’: Trump is running into a problem many political populists face

The legal battle launched by the US president against the head of America’s central bank threatens a repeat of the darkest days of Richard Nixon.

  • Shane Wright
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Westpac

Fake documents, ghost trucks: Westpac’s secret fraud probe revealed

Westpac has conducted an internal investigation into fraud in its business banking division that staff say has been driven by a toxic, sales-focused culture.

  • Charlotte Grieve
Westpac faces a shareholder resolution from environmentalists over its fossil fuel lending.

Foreign pension giants sour on banks over green issues

Funds managing hundreds of billions of dollars are backing shareholder resolutions from environmental groups pushing for change at Westpac and NAB.

  • Clancy Yeates
Hundreds of users have reported issues logging into Westpac banking services.

Banking services restored after thousands of customers hit by Westpac outage

The outage affected eftpos terminals and online banking, including through apps or other browsers. 

  • Isabel McMillan
Westpac is undergoing a major restructure.

Westpac boss says no rate cuts until May

While some predict a long period of stability for Australian interest rates, banking giant Westpac believe cuts in the cash rate are still warranted.

  • Clancy Yeates