Myer
Retailers will be held responsible for what their chatbots tell you
As more companies turn to generative AI to communicate with their customers, experts say a generic disclaimer like “AI makes mistakes” isn’t good enough.
- Tim Biggs
Latest
Sale of Uptown set to breathe new life into top end of Queen St Mall
The former Myer Centre will undergo a $300 million revamp modelled on another major Australian shopping centre.
- Dominique Tassell and William Davis
‘I thought it would be mayhem’: Bargain hunters out for Boxing Day, but Black Friday now reigns supreme
Boxing Day shoppers no longer grab anything that moves, with savvy bargain hunters plotting a plan to attack before leaving home.
- Rachael Ward and Elias Visontay
Letter reveals Lord Mayor’s concerns over prime CBD space
Meanwhile, Myer is still searching for a new home in Brisbane’s CBD after ruling out H&M’s former Queen Street Mall space.
- Marissa Calligeros and Courtney Kruk
Brick by Lego brick, Myer brings Christmas cheer to its windows
It’s a Lego takeover of the Myer Christmas windows which this year feature Christmas scenes made from thousands of Lego bricks.
- Cara Waters
Battle Loyale: Why Myer and David Jones’ old rivalry has a new edge
Customer loyalty is the new frontier as Australia’s two biggest department store chains fight for shoppers.
- Jessica Yun
Myer and DJs elicit fond memories. Will they do the same for Gen Z?
With online shopping and specialist boutique rivals wooing customers away from their long-adored floors, retailers are trying new moves to keep the flame alive.
- Stephanie Wood
‘We’ve only just reset’: Myer’s appeal to youth flounders as profits sink
Customers and investors alike have punished Myer for its year of middling sales, higher costs and competition, and an ongoing robot warehouse bungle.
- Jessica Yun
Solomon Lew makes St Kilda Road bargain-basement buy
Rich lister Solomon Lew, the biggest shareholder in department store Myer, has snapped up a cheap St Kilda Road office building, nabbing it for $90 million.
- Nicole Lindsay
- Exclusive
- Mental health
‘It’s horrific’: Myer investigates mental health provider as counsellors claim unpaid fees
D’Accord OAS managing director dismissed counsellors trying to recoup their debts as he went on multiple lavish Mediterranean holidays.
- Eryk Bagshaw