JB Hi-Fi Limited
Retailers will be held responsible for what their chatbots tell you
As more companies turn to generative AI to communicate with their customers, experts say a generic disclaimer like “AI makes mistakes” isn’t good enough.
- Tim Biggs
Latest
AI laptops selling but have a long way to go, says outgoing JB Hi-Fi boss
Terry Smart, who has delivered his last round of company results and will leave the retailer in October, says the devices are popular with customers because of their speed and long battery life.
- Jessica Yun
Electric appliance prices set to rise, JB Hi-Fi boss warns
The electronics retailer has heard “chatter” among white goods suppliers that they are readying to charge more in coming months.
- Jessica Yun
Adam Bandt pledges to supersize corporate taxes
To sweeten the deal, the Greens say much of the revenue would pay for cost-of-living measures, such as including dental cover in Medicare.
- James Massola
‘We’re known for value’: JB Hi-Fi boss promises to keep discounting
Price-matching and promotions are what JB Hi-Fi and The Good Guys are known for, and they’re not going anywhere, according to chief executive Terry Smart.
- Jessica Yun
- Updated
- World markets
ASX slides despite Wall Street rebound
Rate-sensitive sectors including consumer stocks dragged the local sharemarket lower, despite a US equities rebound overnight following its steep sell-off.
- Millie Muroi
JB Hi-Fi boss eager to lure bargain-hungry shoppers as profits drop 20%
Despite a fall in profits and margins, JB Hi-Fi shares rose sharply on Monday after the company’s results beat market expectations.
- Jessica Yun
- Opinion
- Sharemarket
Reconciling the soggy consumer and an exuberant sharemarket
Investors are looking through the retail gloom and anticipating how cyclical companies will fare when inflation is a memory and interest rates start to fall.
- Elizabeth Knight
JB Hi-Fi faces class action over ‘worthless’ warranties sold for 12 years
The class action against the $5.4 billion electronics company is the third lawsuit against a major Australian retailer in the space of a week.
- Jessica Yun
- Updated
- Earnings season
JB Hi-Fi boss wary of softer spending as sales lose zip
The electronics retailer surprised with better than expected results, but the company’s boss says it’s clear conditions are tightening among consumers.
- Emma Koehn