Consumer rights
Tesla sold ‘self-driving’ software for $10,000. Now it faces a legal fight
Tesla faces legal battles alleging it charged Australian customers for its self-driving software despite their cars being incapable of using the feature.
- Elias Visontay
Latest
The secret intimidation tactics councils use to deny compensation claims
So-called independent assessors are in fact incentivised to deny residents’ claims and save councils money.
- Rachael Dexter
- Exclusive
- Estate planning
Margaret signed a ‘free’ government will. It will cost her son $56,000
Tony Greaves said his mother wouldn’t have grasped the significance of the fees charged by the NSW Trustee and Guardian when she used their free will service.
- Amber Schultz
- Exclusive
- Victoria residential property
‘I hope she haunts that house’: Agents face trespass allegations over deceased estates
“My mum would have hated people being in her house without my permission,” wrote one of the home’s distressed owners.
- Aisha Dow
- Exclusive
- Bidding blind
End of ‘price withheld’: Secret house prices to be banned
It’s not unusual for recently sold properties to be listed without a price, handicapping buyers trying to gauge trends in their neighbourhood.
- Aisha Dow and Daniella White
Retailers will be held responsible for what their chatbots tell you
As more companies turn to generative AI to communicate with their customers, experts say a generic disclaimer like “AI makes mistakes” isn’t good enough.
- Tim Biggs
Logistical nightmare unfolds for thousands of Australian travellers
The disruption left many Australians stuck in airports abroad, while travel plans for those departing Australia have been upended as the conflict rages.
- Chris Zappone
‘Ethically indefensible’: The kickbacks costing Victorian apartment owners thousands
One in four Victorians lives in a strata property, but few realise their managers are pocketing secret insurance kickbacks that can drive up annual premiums.
- Rachael Dexter
- Analysis
- Aviation
How digital data is giving airlines the power to sell you the fares they want
Not long ago, travellers used websites to book their own flights. Now, airlines have so much information, they can sell individuals targeted ticket prices.
- Chris Zappone
Top enforcer to police ‘the rules of the game’ as new boss of corporate watchdog
Sarah Court will take over as head of the Australian Securities and Investments Commission in a sign that more action will be taken against misbehaving businesses.
- Shane Wright