David Jones
- Editorial
- Retail
Alarm bells ring over future of hallowed Sydney institution
When news broke this week that the David Jones department store was delaying payments to its suppliers, a wave of panic swept across the city.
- The Herald's View
Latest
- Exclusive
- Retail
David Jones is trying to defy retail gravity. It’s causing problems
David Jones is pushing suppliers to accept payment for goods almost two months after they are sold, in a sign of financial pressure on the chain.
- Colin Kruger
- Opinion
- Retail
Show me the money: Why David Jones suppliers are panicking
With consumer confidence tanking amid the petrol price shock, this isn’t the time for the department store to foment fears about its viability.
- Elizabeth Knight
David Jones accused of squeezing suppliers as losses mount
The department store chain has denied that its financial struggles are to blame for delayed supplier payments.
- Colin Kruger
Retailers will be held responsible for what their chatbots tell you
As more companies turn to generative AI to communicate with their customers, experts say a generic disclaimer like “AI makes mistakes” isn’t good enough.
- Tim Biggs
‘I thought it would be mayhem’: Bargain hunters out for Boxing Day, but Black Friday now reigns supreme
Boxing Day shoppers no longer grab anything that moves, with savvy bargain hunters plotting a plan to attack before leaving home.
- Rachael Ward and Elias Visontay
Letter reveals Lord Mayor’s concerns over prime CBD space
Meanwhile, Myer is still searching for a new home in Brisbane’s CBD after ruling out H&M’s former Queen Street Mall space.
- Marissa Calligeros and Courtney Kruk
Battle Loyale: Why Myer and David Jones’ old rivalry has a new edge
Customer loyalty is the new frontier as Australia’s two biggest department store chains fight for shoppers.
- Jessica Yun
Myer and DJs elicit fond memories. Will they do the same for Gen Z?
With online shopping and specialist boutique rivals wooing customers away from their long-adored floors, retailers are trying new moves to keep the flame alive.
- Stephanie Wood