Optus
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How tech helps Australia’s largest insurer support customers when it matters most
Australia’s largest insurance company is working to future-proof its operations at every level.
- Katie Cunningham
Latest
Telcos face renewed pressure after fire outages leave people stranded and desperate
In the wake of last year’s Tripe Zero outages, calls for telco security are growing again after firefighters and others lost connectivity while fighting blazes across the state.
- Rachel Eddie and Alexander Darling
Qld premier slams ‘lowlife’ copper thief as communications cut while cyclone bears down
David Crisafulli said the theft was “as low as you can get” after cables were cut in Far North Queensland as it braces for a cyclone.
- Dominique Tassell
- Updated
- Telecommunications
Optus internet outage affects 95,000 and impacts Triple Zero calls in Brisbane
Optus internet outages affected residents and business owners across Brisbane, with the major telco admitting it is also impacted Triple Zero calls from landlines.
- Marissa Calligeros
- Updated
- Telecommunications
Savaged Optus boss faces claims of misleading Senate
The telco will add 300 people to its Australian call centres and will on-shore its network operations in response to the fatal network failure.
- David Swan
Telcos forced to make network outages public in real time after Optus scandal
The real-time register could operate similarly to how energy companies provide live information and maps about outages on their websites.
- Natassia Chrysanthos
Telco heads hauled in to face angry government
Growing concern over the Optus Triple Zero outage has prompted the government to haul in the heads of the nation’s largest telcos ahead of the bushfire season.
- Shane Wright
- Updated
- Telecommunications
‘I’m still a new minister’: Anika Wells under pressure over Optus saga
Anthony Albanese has publicly backed the communications minister in the wake of multiple Triple Zero outages and three deaths.
- David Swan and Nick Newling
- Editorial
- Gladys Berejiklian
Corrupt? No big deal, Gladys. Collect a $200,000-a-year pension as you pass go
While even Gladys Berejiklian is handed $200,000 a year for life, state MPs should go easy on lecturing the public about budgets and tough fiscal decisions
- The Herald's View
- Updated
- Telecommunications
Triple Zero system under fire after Optus, Telstra outages
Fresh outages at both Optus and Telstra have disrupted emergency calls in multiple states, leaving thousands of people stranded.
- David Swan and Daniel Lo Surdo