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Optus data breach

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The Shore School.

Shore prepares for a special farewell as principal set to depart

Staff and students were urged to send in their messages of support, to be added to a photo book which will be presented to John Collier at the end of his term.

  • Kishor Napier-Raman and Gemma Grant

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More could be done to protect Australians from data breaches.

Big business needs bigger penalties to ensure it protects our data

A proactive approach is urgently needed to protect Australia from data and privacy breaches.

  • The Herald's View
Hackers gained access to the data of millions of Qantas customers.

My Qantas data is on the dark web – now what do I do?

As Qantas’ cybersecurity team scrutinises the data found on the dark web, the airline is urging affected customers to brace for a deluge of scams involving the airline’s brand and activities.

  • Chris Zappone
Former Optus chief executive Kelly Bayer Rosmarin during a Senate hearing on November 17, 2023. She resigned three days later.

Optus scrambles to recruit outside help

Almost a week after its latest fire erupted, Optus is still in damage control.

  • Stephen Brook and Elias Visontay
Cybersecurity expert Ciaran Martin: “Australia’s healthcare system worked throughout the data breach. Disruptive cyberattacks are much more malicious, and things can deteriorate very quickly.”

‘The next threat’: Former UK cybersecurity chief’s warning for Australia

Australians have been affected by attacks on the likes of Optus and Medibank but they will likely pale in comparison to more disruptive incidents that could be on the horizon.

  • David Swan
Optus is still focused on rebuilding its trust with customers, according to Venter, after last November’s outage, which lasted nearly 16 hours, affected some 10 million people and led to the resignation of then-CEO Kelly Bayer Rosmarin.

Communications watchdog suing Optus over data breach

Some 10 million customers had their information stolen in what was one of the worst cyberattacks in Australian history.

  • David Swan
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A class action lawsuit is been issued against Optus after a major hack last year.

Optus desperately needs a reset. Here’s what comes next

Australia’s second-largest telco is priming for a much-needed reboot after suffering the nation’s worst data breaches and telecommunications outages.

  • David Swan
Telecommunications industry ombudsman Cynthia Gebert said: “If we need to take a strong line with Optus to get the right outcome for their customers, that’s what we will do.”

Telcos’ customer complaints spike after Optus outage

Ombudsman Cynthia Gebert says the company’s offers of free data was cold comfort for many Optus customers, especially those who couldn’t call triple-zero.

  • David Swan
The admin worker’s hacking charges related to a period of about seven years.

Protecting passwords: The best ways to keep your data safe

Cyberattacks and data breaches are a fact of everyday life, but there are ways to make sure your passwords – and your most sensitive information – isn’t caught up.

  • David Swan
Kelly Bayer Rosmarin last year. Since then, two crises have hurt the company and led to her departure.

Less than ‘match fit’ Optus pays a heavy price for failure

The end of Kelly Bayer Rosmarin’s tenure as chief executive at Australia’s second-largest telecommunications company can be traced back to one word.

  • David Swan