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A V/Line booking office at Southern Cross has been shut for the past month due to a “foul odour”.

Broken lifts, vandalised toilets and a mysterious odour: Something smells at Southern Cross

V/Line has been forced to close a booking office at Melbourne’s second-busiest railway station, which has been the subject of scores of commuter complaints.

  • Patrick Hatch

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The new roof at the entrance to Town Hall station at City Square is at the centre of the compensation dispute.

Hotel owner demands millions in extra compensation from Metro Tunnel

The Westin Hotel’s owner wants 10 times the compensation it was offered for the loss of easements in City Square.

  • Lachlan Abbott
Paul Hughan was assaulted on a train in December.

Paul was punched on a train. Getting help was harder than expected

A man who was assaulted on a Metro train says he was shocked to discover that both the emergency intercom and CCTV in his carriage were not working.

  • Patrick Hatch
Melbourne’s new Myki readers have adopted Sydney’s harsher beeps.

Victoria ignored risks before $137m blowout, delayed myki overhaul

The Victorian Auditor-General has laid bare the cause of delays to upgrade the myki system, revealing how long commuters will have to wait to ditch the card.

  • Patrick Hatch
More than 3000 new ticket readers have been installed across the train network as part of the myki upgrade.

Train passengers can finally touch on with an iPhone – but only on some lines

The trial, which also includes bank card payments, is the first time Melburnians can test the $1.7 billion overhaul of the much-maligned myki system.

  • Patrick Hatch
Pit lane at Albert Park during the 2024 race.

Grand Prix redevelopment blows out by $115m after asbestos find

Taxpayers are facing a hefty bill to pay for works to clean up and expand the Formula 1 pit facilities at Albert Park.

  • Patrick Hatch and Kieran Rooney
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An elderly driver drove through barriers near Brunswick station.

Delays after train hits car driven by elderly man near Brunswick station

An 85-year-old man has been taken to hospital after the incident.

  • Angus Delaney and Alexander Darling
The route 96 tram.

Standing room only: Melbourne’s busiest tram routes revealed

Some passengers are battling for a strap on the 96 while others relax in their own booth on the 82. New data reveals which of Melbourne’s twenty-four tram routes are the most crowded.

  • Gemma Grant
Derek Screen stands at one of the undeveloped concrete platforms built in Cheltenham when the level crossings were removed.

How an ugly debate about level crossing blights Cheltenham’s landscape 10 years on

The legacy of a fierce and organised community campaign against building a “skyrail” continues to frustrate locals, who say requests to add greenery to the space have been denied.

  • Adam Carey
Commuters file out of Town Hall station on Monday morning.

How the Metro Tunnel fared on its first Monday morning peak

The launch of a full timetable through the Metro Tunnel has changed travel patterns that have been baked in for decades. Among the commuters there are winners and losers.

  • Adam Carey