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Bidding blind

Series

Bidding blind: Underquoting exposed

In this 18-month special investigation, we lift the lid on an open secret in Australia’s property market that’s costing potential home buyers in Melbourne millions of dollars a year and making many sellers uneasy.

14 stories
Many Melbourne properties are selling at auction above the top end of the price guide.

Half the time you waste your time: Melbourne’s rampant underquoting revealed

Our special investigation examined 26,000 auctions to reveal just how badly the state’s property guide system misleads buyers.

  • Aisha Dow, Nigel Gladstone and The Visual Stories Team
None of the 10 homes sold in Veronica Crescent, Mill Park over the past two years have changed hands within the advertised price guide.

This suburban street says so much about the problem with auction price guides

Veronica Crescent is a microcosm of a wider pattern that has taken hold across swaths of the city and fuelled hot debate about the extent of underquoting.

  • Aisha Dow, Nigel Gladstone and The Visual Stories Team
Melbourne underquoting hotspots revealed

Buyers beware: These are Melbourne’s underquoting hotspots

An 18-month-long data investigation by The Age analysing almost 26,000 auction listings in Melbourne found that homes in these postcodes are regularly selling above the listed price.

  • Aisha Dow, Nigel Gladstone and The Visual Stories Team
Advertisement
The Victorian government has proposed changes to auction laws.
  • Exclusive

‘Massive reform’: New laws will lock in pre-auction honesty

Real estate agents will be legally required to advertise a property’s reserve price at least a week before an auction or private sale deadline.

  • Aisha Dow
Property buyers are concerned about underquoting.

The simple, seven-day change that could stop Melbourne real estate agents from underquoting forever

The state government is set to introduce a new rule that will change everything about how houses are sold.

  • Aisha Dow
There a number of ways agents cover their tracks.
  • Exclusive

No offers, don’t ask, don’t tell: The real estate agent tricks used to duck price rules

Buyers are furious, experts aren’t surprised, and here’s how property underquoting rogues get away with it.

  • Aisha Dow
Shelley Lask is among the thousands of Victorians who have recently complained to Consumer Affairs about underquoting.
  • Exclusive

‘I’ve got a paper trail on this’: Hundreds of allegations of brazen underquoting

New data revealing the extent of bait pricing in the property market comes as the Victorian government considers ways to crack down on the illegal practice.

  • Aisha Dow
Real Estate Institute of Victoria chief executive Jacob Caine welcomed the reform, but said more is needed.

Real estate agents forced to follow stricter price guidelines in underquoting crackdown

Real estate agents who “cherry-pick” comparable sales prices to low-ball their property price guides will face penalties as the government announces stricter guidelines.

  • Angus Delaney and Aisha Dow
Buyers and sellers reconsider strategies as coronavirus scare changes market conditions.

The slow burn and hard slog of a cracker investigation

Whether it’s exposing real estate underquoting or the negligence of a celebrated surgeon, impactful journalism takes time and resources, as well as skill and dedication.

  • Mathew Dunckley
Advertisement
Jeremy van Dijk backs disclosure of reserve prices.
  • Exclusive

‘Demands a response’: Peak real estate lobby backs underquoting overhaul

Mandating public reserves, tougher penalties and vendors providing condition reports to buyers are some of the Real Estate Institute of Victoria’s proposals as it adds its voice to wider calls for change.

  • Aisha Dow and Rachael Dexter
Agents who underquote systematically should have their licences suspended or cancelled.
  • Opinion

Public reserve prices, tougher penalties: A plan to tackle underquoting

We at the Real Estate Institute of Victoria accept that agents who underquote should have licences suspended or cancelled and that building/pest reports should be paid for by the vendor.

  • Jacob Caine
Underquoting is widespread in the real estate industry.
  • Editorial

Government’s underquoting failure abandons consumers making their biggest financial call

Promises to end the odious practice have not delivered, a review remains inexplicably buried and Victorians are left in the dark.

  • The Age's View
How we revealed the truth about property auction guides
  • Analysis

How we revealed the truth about property auction guides

Why a lack of price transparency, hidden listings and elusive sales data in NSW and Victoria ensure the property market remains heavily skewed in favour of real estate agents.

  • Nigel Gladstone
The underquoting taskforce is operating across Melbourne.

Melbourne real estate agent allegedly breached underquoting laws on 11 properties

Consumer Affairs Victoria says advertised price guides were lower than the estimated selling price given to the seller.

  • Elizabeth Redman

Continue this series

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Melbourne underquoting hotspots revealed
  • Exclusive

Buyers beware: These are Melbourne’s underquoting hotspots

An 18-month-long data investigation by The Age analysing almost 26,000 auction listings in Melbourne found that homes in these postcodes are regularly selling above the listed price.

See all stories