“This recovery was built on consistent month-on-month sales growth, escalating during the second half and culminating in a COVID-period record in June 2021, along with tight ongoing cost discipline,” Mr Campbell said.
Sales revenue for the six months to June 30 2021 increased 48 per cent – or $76.3million – compared to the first half and the company typically recorded strong fourth-quarter rebounds globally, despite constantly changing conditions and travel restrictions as countries entered and re-emerged from lockdown.
Unfortunately, a $41million reduction in retained employee government subsidies – mainly related to the JobKeeper program in Australia – during the second half masked the healthy rebound in trading as the year progressed.
“While other government support packages globally extended throughout the year and beyond, the JobKeeper subsidies decreased during the third quarter and the program wound up ahead of the fourth quarter,” Mr Campbell said.
The company claimed a total $277.6 million in government subsidies during the year, up from $98 million last year.
In terms of statutory results, Flight Centre trimmed its loss by a third to $433.5 million in the year to June 30.
Its $507.1 million underlying loss was in line with guidance, although annual revenue missed expectations by falling 80 per cent to $395.9 million.
Total transaction value of $3.95 billion was down 75 per cent from $15.3 billion last year.
One-off cash costs related directly to the company’s COVID-19 response were $200 million during FY21, with an additional $12 million, largely related to lease exits, expected to be incurred during FY22.
Cash burn during the second half was between $30 million and $40 million per month and by year end was mainly being incurred in Australia and in the company’s global area, with the Americas business approaching a neutral cash position after its strong sales uplift late in the year.
Prior to the lockdowns in Australia late in FY21, Flight Centre was on track to lower cash burn to below $30 million by July.
“Predicting a timeframe for recovery remains very difficult, given the lack of visibility and clarity around future government strategies and the various vaccination programs’ ongoing effectiveness against new strains,” it said.
“We said last year that we were targeting a return to break-even on a month-to-month basis in both leisure and corporate travel during the 2021 calendar year on the basis that “domestic borders were likely to open permanently, and some (low risk) international travel could be permitted”.
“This would require us to reach circa 50 per cent of our historic global TTV levels in corporate and about 40 per cent in leisure, in addition to requiring governments to re-open borders.”